Changelog
Follow up on the latest improvements and updates.
RSS
Your calendar just got a little more in sync. The day view sidebar now respects the same filters you’ve applied on the main calendar page—per user.
So, if you’ve filtered out leads on the main calendar, they won’t suddenly pop back up in the day view in an event.
Plus:
Notes and recurring events will now appear in the day view calendar as well, giving you a more complete picture of what’s happening that day.This should make things feel more predictable, but we know changes like this can be a bit surprising at first. If anything feels off or confusing, let us know by reaching out to support@perfectvenue.com
new
All Plans
📩 Automatically Create Events from Emails
You know those guests who love to email you instead of filling out your contact form? We have a solution for you!
Instead of needing to manually add the events to Perfect Venue, you can now just forward them to a unique email address and Perfect Venue will automatically create an event for you.
To set this automation up, you need to use Zapier. You can copy our pre-built Zap template or build your own.
To set this automation up, go to our Help Center Article for more information.
Good to know
- We recommend creating one Zap per venue for cleaner data and routing
- Requires a Zapier account + Perfect Venue account
- You can use this "Create Event" Perfect Venue action in other Zaps
Pro tip: If you use other marketplaces like Eventective, TagVenue, Peerspace, Here Comes The Guide, and others. You can use this Zapier integration to have your leads automatically go into Perfect Venue.
You can now include links to automatic documents directly in both the email editor and email template editor.
Previously, you had to download documents from the BEO & Docs tab and manually attach them to your emails. That extra step is gone—everything can now be added seamlessly while you’re drafting.
It’s a faster, cleaner way to send the right documents without leaving your workflow.
Venues on the
Enterprise plan with ACH enabled
can now choose how guests pay:- Card only
- ACH / bank account only
- CC or ACH
- CC or ACH, with a 2.9% surcharge on credit card payments
How it works
- Set a default in Proposal Settings, with the option to override per event
- Surcharges only apply when using the “either with surcharge” option and only on the guest proposal portal
- Surcharges are not included in the contract total and don’t reduce the remaining balance
Interested in trialing out this feature? You can easily start a free 7-day in Settings > Billing! Please also feel free to reach out support@perfectvenue.com with any questions.
We’ve made Express Book even more flexible—so you can run bookings your way.
You can now choose how quickly you want to accept requests:
- Instant
- 24 hours
- 48 hours
- 72 hours
Here’s the vibe:
- Instant: Sit back and relax—requests are automatically confirmed and planners are charged at checkout.
- 24 / 48 / 72 hours: Prefer a quick review? You’ve got time to accept or decline within your chosen window.
Find it anytime under
Settings → Express Book
.Whether you want a hands-off, auto-pilot experience or a little more control, Express Book now works the way you do.
new
All Plans
✨ New Feature: Bulk Edit Events
Managing your events just got a whole lot easier.
You can now update multiple events at once directly from
Reports > Events
. Simply click the new “Bulk Edit”
button to enter selection mode, choose the events you want to update, and hit “Edit Selected.
”From there, you can quickly make changes in one place, including:
- Event status (Lead, Qualified, Proposal Sent, Confirmed, Balance Due, Completed)
- Event type
- Event owner (when viewing a single venue)
- Spaces (when viewing a single venue)
No more one-by-one updates—save time and keep everything in sync with just a few clicks.
Give it a try and let us know what you think!
The #1 thing you can do as a venue to increase revenue is to respond to guests faster. Venues that respond in under 1 hour, 2x their conversion rate compared to those that respond later that day (40% vs 20%).
Now you can easily see how quickly you and your team are responding to inquiries so you can track this key metric in reports.
⚙️
How it works:
- The report displays the average response time in hours
- It measures the time a contact form is submitted to the first response (it does not factor in the automated contact form email)
- It counts total elapsed time - including nights, weekends, and holidays 🌙
📝
Good to know:
- User stats reflect event ownership, not necessarily who sent the first reply
- Data is backfilled for the past year
improved
All Plans
🚀 New Update: More Flexibility in How You Organize
You can now
reorder
your email templates, menu items, and even the choices & add-ons within each menu item—all in just a few clicks.What this means for you:
- Put your most-used email templates right where you want them
- Organize menu items your way (no more forced alphabetical order 🙌)
- Rearrange choices, their options, and add-ons to match how you actually sell
No more workarounds or clutter—just a smoother, more intuitive setup that works the way you do.
new
Enterprise Plan
🔀 New: Leads API (Enterprise Only)
Say goodbye to one-size-fits-all forms!
We’re excited to introduce our new
Leads API
, giving you full creative control over how you capture leads in Perfect Venue.With the Leads API, you can:
- Design fully custom contact forms using your own HTML and JavaScript
- Match your exact brand and user experience (no more embedded form constraints)
- Plug into your analytics tools for better referral and conversion tracking
This is the perfect solution if you want a more flexible, powerful way to capture and understand your leads.
We’ve included step-by-step documentation to help you build from scratch, plus platform-specific guidance, that you can find here.
Interested in upgrading and unlocking this feature? Reach out to us at support@perfectvenue.com — we’d love to help you get started! 🚀
new
All Plans
📑 Invoice Numbers & Invoice Improvements
New: Invoice Numbers!
Events are now automatically assigned an invoice number when created. Numbers start at PV-0000001 for the first event in each organization and increase sequentially.
Where they appear
- PDF documents (BEOs, Invoices, etc.) in the top right corner
- Events Report and Payments Report
Payment integrations
Invoice numbers are now included in guest payment descriptions sent to Stripe and Square, making it easier to match payments to events. For Stripe payments, the invoice number is also included in the payment metadata.
Improved: A More “Official” Looking Invoice
We’ve also refreshed the Invoice PDF layout to look more like a standard invoice.
It now includes:
Payable To
— Venue name and address (pulled from Settings → Venue Details)Bill To
— Primary contact details including name, account, email, phone, and address (pulled from the Primary Contact record)If you have any questions, please reach out to support@perfectvenue.com!
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