One of our most-requested improvements is finally live!

Email subject lines now match the guest-facing subject line and automatically include key event details, making conversations easier to find and recognize at a glance.

Subject lines will update dynamically based on the information available in the event:

Every email now provides clearer context for your team and your guests.

We've expanded where you can use your custom fields!

You can now insert custom fields as smart fields in:

This update makes it easier to keep your communications and documents accurate, personalized, and up to date—without manual data entry.

Simply select a smart field while editing your content, and your custom fields will be available alongside existing smart field options.

Planning an event often means exploring a few different options before making a final decision — and now Perfect Venue makes that much easier.

You can now create and manage multiple proposal options within a single event. Whether you’re comparing different menus, room setups, or pricing packages, you no longer need to duplicate events or juggle separate email threads to present alternatives to your client.

With multiple proposal options in one place, you can:

This feature is available on our .

Interested in trying it out? You can start an Enterprise trial anytime by going to Settings → Billing. If you have any questions, reach out to us at support@perfectvenue.com — we’re happy to help!

We’ve given report exports a fresh new home to make them easier to track and download.

You’ll now see a new Exports tab in the Reports section. When you export a report, instead of digging through your inbox for an attachment, your export will be available to download directly from this tab.

Each export will also include the event filters used to generate the report, so it’s easy to tell which report is which at a glance.

Once your export is ready, we’ll send you an email notification letting you know it’s complete. Then just head back to the Exports tab whenever you’re ready to download it.

We’ve made goals easier to manage, easier to customize, and a whole lot more organized.

You’ll now see a dedicated Goals tab across the top of Reports, complete with two handy subtabs:

This is your new home for editing venue goals. All customers can now manage and update their venue goals in:

Don’t worry — you can still view your monthly goals in: Reports --> Analytics

Customers on the Premium plan and above now get access to:

Here, you can build custom sales goal views for:

And you can track the metric that matters most to your team:

Whether you’re managing multiple teams, venues, or regions, custom goal views make it easier to keep everyone focused on the numbers that count.

Please reach out to support@perfectvenue.com if you have any questions, or would like to trial a Premium plan to test out Custom Goals.

You can now connect Eventbrite to Perfect Venue and draft a Eventbrite event in just one click.

Once connected, users can open the Integrations tab on an event, click Create in Eventbrite, and instantly send key event details (name, date, start time, end time, and venue location) to Eventbrite as a draft event. Afterwards, the Perfect Venue event will display the Eventbrite event URL, draft status, and the latest sync timestamp.

Ticketing, pricing, publishing, and attendee management will continue to happen in Eventbrite.

Learn more: https://help.perfectvenue.com/knowledge/how-to-manage-ticketed-events-with-eventbrite-in-perfect-venue?hs_preview=ucjXbSUi-204845309590

You can now choose which AI model powers your AI Reply suggestions. Pick ChatGPT(OpenAI) or Claude(Anthropic) based on what feels best for your venue's voice.

The two models have slightly different personalities. If your replies have been ending with too many clarifying questions ("please confirm X, Y, and Z"), try switching to Claude for a more concise tone.

You can also customize the instructions for the AI Reply as well under the "Additional AI Agent Instructions".

Switch anytime. We'd love to hear which one your team prefers!

Your calendar just got a little more in sync. The day view sidebar now respects the same filters you’ve applied on the main calendar page—per user.

So, if you’ve filtered out leads on the main calendar, they won’t suddenly pop back up in the day view in an event.

Notes and recurring events will now appear in the day view calendar as well, giving you a more complete picture of what’s happening that day.

This should make things feel more predictable, but we know changes like this can be a bit surprising at first. If anything feels off or confusing, let us know by reaching out to support@perfectvenue.com

You know those guests who love to email you instead of filling out your contact form? We have a solution for you!

Instead of needing to manually add the events to Perfect Venue, you can now just forward them to a unique email address and Perfect Venue will automatically create an event for you.

To set this automation up, you need to use Zapier. You can copy our pre-built Zap template or build your own.

To set this automation up, go to our Help Center Article for more information.

Good to know

Pro tip: If you use other marketplaces like Eventective, TagVenue, Peerspace, Here Comes The Guide, and others. You can use this Zapier integration to have your leads automatically go into Perfect Venue.

You can now include links to automatic documents directly in both the email editor and email template editor.

Previously, you had to download documents from the BEO & Docs tab and manually attach them to your emails. That extra step is gone—everything can now be added seamlessly while you’re drafting.

It’s a faster, cleaner way to send the right documents without leaving your workflow.