Changelog

Follow up on the latest improvements and updates.

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We've made a couple of improvements to your inbox to help you stay organized and make sure nothing slips through the cracks.
📝
Drafts
You can now access a
Drafts
tab that stores any emails you've started but haven't sent yet. Drafts are saved per user, so you'll only see your own unfinished emails. This makes it easy to pick up where you left off without worrying about losing your work.
📥
Archive
You can also now
archive conversations
to keep your inbox focused on the messages that need your attention. Archived conversations are shared at the venue level, so everyone on your team sees the same archived state.
Don't worry about missing new replies - if a guest responds to an archived conversation, it will automatically move back into your inbox so it's easy to spot and respond.
If you have any questions, please don't hesitate to reach out to support@perfectvenue.com!
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Building proposals just got faster. Perfect Venue now suggests menu items based on the details of the event — type of event, group size, space booked, and time of day — so you're not starting from a blank slate every time.
Instead of manually picking items from memory, you'll see relevant suggestions surface right on the proposal screen, tailored to the specifics of that booking. Faster to build, and more likely to match what actually fits the event.
Questions? Email us at support@perfectvenue.com.
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new

All Plans

🥇First Reply

Speed matters. Data shows that the faster you respond to an inquiry, the more likely you are to convert that lead into a booking. First Reply makes sure you're always first.
Perfect Venue can now send an automated, personalized response to guests within minutes of receiving their inquiry — so no lead is left waiting, and no opportunity is missed.
How it works:
When a guest submits a contact form inquiry, they'll automatically receive a follow-up email about 5 minutes later. It's your first touchpoint, handled for you.
Make it your own:
First Reply is fully customizable. Through Settings → Event Assistant → First Reply , you can tell the system exactly what to include in the response and what to leave out — so every email sounds like it came directly from your team.
To enable it:
Head to Settings → Event Assistant → First Reply and check the box to turn First Reply on.
Good to know:
This feature only triggers for contact form inquiries. Leads added through the dashboard, imported, or created by other means won't receive the automated response.
Have questions? Please reach out to support@perfectvenue.com, and we'd be happy to help!
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Great news for venues on PartySlate! Your leads can now flow directly into Perfect Venue automatically.
The moment a planner reaches out through your PartySlate profile, it appears in your Perfect Venue inbox with their contact details and original message already attached. No manual entry, no leads slipping through. You're one step closer to a booked event the second it lands.
From there your normal Perfect Venue workflow takes over: proposal, BEO, signature, payments. To get started you'll need an active paid PartySlate subscription. Learn more.
Your AI Reply just got a major upgrade! Convert inquiries into revenue faster with AI that sends messages, builds proposals, and gets you paid.
AI Reply now has a dedicated home in Settings > Event Assistant where you can customize exactly how it responds at every stage of the sale.
Set stage-specific instructions and goals for First Reply, Lead, Qualified, Proposal Sent, Confirmed, Balance Due, and Completed. Each stage comes pre-filled with smart defaults so you're up and running immediately.
You can also see everything your AI knows: venue details, menus, availability, proposals, payments, and the full message thread, all in one place to easily modify the information.
One of our most-requested improvements is finally live!
Email subject lines now match the guest-facing subject line and automatically include key event details, making conversations easier to find and recognize at a glance.
Subject lines will update dynamically based on the information available in the event:
  • Event name + event date:
    Birthday Party on July 3, 2026 at The Lola Rose
  • Event date only:
    Your event on July 3, 2026 at The Lola Rose
  • Event name only:
    Birthday Party at The Lola Rose
  • No event name or date:
    Your event at The Lola Rose
Every email now provides clearer context for your team and your guests.
We've expanded where you can use your custom fields!
You can now insert custom fields as smart fields in:
  • Email Templates
    – Personalize templates with the data that matters most to your organization.
  • One-Off Emails
    – Add custom field values when composing and sending emails.
  • Policies
    – Automatically populate policy documents with custom field information.
  • Custom Docs
    (Enterprise only)
    – Use custom fields to dynamically generate tailored documents at scale.
This update makes it easier to keep your communications and documents accurate, personalized, and up to date—without manual data entry.
Simply select a smart field while editing your content, and your custom fields will be available alongside existing smart field options.
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Planning an event often means exploring a few different options before making a final decision — and now Perfect Venue makes that much easier.
You can now create and manage multiple proposal options within a single event. Whether you’re comparing different menus, room setups, or pricing packages, you no longer need to duplicate events or juggle separate email threads to present alternatives to your client.
With multiple proposal options in one place, you can:
  • Keep all proposal versions organized under a single event
  • Easily compare pricing and package variations
  • Simplify communication with clients
  • Reduce duplicate records and extra admin work
This feature is available on our
Enterprise Plan
.
Interested in trying it out? You can start an Enterprise trial anytime by going to Settings → Billing. If you have any questions, reach out to us at support@perfectvenue.com — we’re happy to help!
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Screenshot 2026-05-20 at 10
We’ve given report exports a fresh new home to make them easier to track and download.
You’ll now see a new Exports tab in the Reports section. When you export a report, instead of digging through your inbox for an attachment, your export will be available to download directly from this tab.
Each export will also include the event filters used to generate the report, so it’s easy to tell which report is which at a glance.
Once your export is ready, we’ll send you an email notification letting you know it’s complete. Then just head back to the Exports tab whenever you’re ready to download it.
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We’ve made goals easier to manage, easier to customize, and a whole lot more organized.
Meet the New Goals Tab
You’ll now see a dedicated Goals tab across the top of Reports, complete with two handy subtabs:
⚙️ Venue Goal Settings
This is your new home for editing venue goals. All customers can now manage and update their venue goals in:
Reports --> Goals --> Venue Goal Settings
Don’t worry — you can still view your monthly goals in: Reports --> Analytics
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✨ Custom Goals for Premium & Higher
Customers on the Premium plan and above now get access to:
Reports --> Goals --> Goals
Here, you can build custom sales goal views for:
  • Specific groups of users
  • Specific groups of venues
And you can track the metric that matters most to your team:
  • Grand Total
  • Subtotal
  • Number of Events
Whether you’re managing multiple teams, venues, or regions, custom goal views make it easier to keep everyone focused on the numbers that count.
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Please reach out to support@perfectvenue.com if you have any questions, or would like to trial a Premium plan to test out Custom Goals.
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