🥇First Reply

Speed matters. Data shows that the faster you respond to an inquiry, the more likely you are to convert that lead into a booking. First Reply makes sure you're always first.

Perfect Venue can now send an automated, personalized response to guests within minutes of receiving their inquiry — so no lead is left waiting, and no opportunity is missed.

When a guest submits a contact form inquiry, they'll automatically receive a follow-up email about 5 minutes later. It's your first touchpoint, handled for you.

First Reply is fully customizable. Through Settings → Event Assistant → First Reply , you can tell the system exactly what to include in the response and what to leave out — so every email sounds like it came directly from your team.

Head to Settings → Event Assistant → First Reply and check the box to turn First Reply on.

This feature only triggers for contact form inquiries. Leads added through the dashboard, imported, or created by other means won't receive the automated response.

Have questions? Please reach out to support@perfectvenue.com, and we'd be happy to help!