Customers are now able to leave reviews after events, helping you showcase the best parts of your venue and attract more guests.
How It Works
After an event is marked Completed, guests will receive a review form where they can share:
- A star rating
- Optional public feedback
- Private team-only feedback
Displaying and Collecting Reviews
Reviews are automatically enabled, but you can manage your settings under Email Settings. If you enable public reviews, they’ll appear on your Marketplace Venue Profile and Space Profiles, helping your venue stand out—especially during the busy holiday season.
Getting Notifications for Reviews
You can also receive notifications via email any time a new review is posted! To do so, head to your Profile settings and enable "Customer Feedback" under Notifications to stay up to date on your guests' experiences.
