Anna Western That's a step in the right direction. However, we also have clients that make initial inquiries/deposits/reservations WELL in advance of the actual event date, and then we don't really communicate with them for months. It would be helpful if there were a way to move those threads to a separate "holding" inbox as well. Not essential, but would be a nice feature for keeping a tidy inbox of only current and most pressing communications.

Alternatively, if there was a filter option to display emails only for events in a specified time frame, that could work as well.

Anna Western It would be super helpful to be able to click multiple events at one time and delete them. I guess you could do a lost button as well. But an option to delete multiple events at once would be great. Thank you for working on this!

Richard McCord: thank you! So it sounds like you'd like a way to filter the inbox to view a smaller set of events based on their event date to more easily track them?

Michaela Miller: Would you want to delete/archive events that are not in the Lost status, and what would be the reason for that? Or alternatively, we could let you select multiple events with the checkboxes, and have a Move to Lost button so that they then are hidden from the inbox. What do you think of that?

Anna Western Yes I delete events often before marking them as lost even. Some clients inquire and do not meet our minimum requirements based on the first email so I would have no reason to ever have to refer back to that event. So deleting permanently is preferred. I don't like marking files as "lost" because they still pop up when I search within my main inbox. For example, if I'm working with two Michelles, but one of them we "lose", the lost Michelle will still pop up when I go to search active Michelles name. I just have no reason to refer back to an event that we didn't book. Some people might, so maybe making the "lost" a separate folder to search within could be helpful. Hopefully this makes sense! I just feel like its an unnecessary piling of events. Thank you!

Michaela Miller: thank you! So for you, having a way to bulk delete events from the inbox would be the preferred process in that case. Gotcha!

Anna Western Correct

Anna Western being able to hide or delete emails from lost events would be really important because it is confusing to have to look through emails that are literally at this point irrelevant. But I want to make sure it is clear that this is in the "inbox" view that it's a real problem. We can already hide lost from the Calendar and the Home view, but in the inbox they are still in the mix and it makes it very cluttered.

Denise Aquilante: just wanted to let you know that you can now delete events which will delete them from the inbox. Would this help you? To delete an event open the event and click the 3 dot menu next to the event name, and click Delete from the menu.