Send an automated email based on a guest's activity | Feature Requests

Send an automated email based on a guest's activity

Luke Hutchison

For example:

-If we don't hear from a guest for 4 days, we want to be able to automatically send an email to see if they are still interested.

August 10, 2021

Liz Deken

This is exactly what I came on here to request. I'd love the ability to change the "after/before" criteria to allow emails based on actions, like mentioned here- so many days after we responded to the lead for a follow up to go to those who haven't replied.

Anna Western

Merged in a post:

Automated Reminder Emails

Brittany Trent

Having the option to send an automated email a certain amount of days after an event has been confirmed

February 7, 2024

Anna Western

Merged in a post:

Send Automated Reminders to Pay Deposit

Luke Hutchison

Be able to turn on automated reminders after a proposal has been sent to get guests to sign the agreement and pay the deposit.

February 7, 2024

Luke Hutchison

Merged in a post:

Automated reminder emails on proposals sent

Ally Love

When there is no action taken on a proposal sent, an automated reminder email to pay or sign agreement would be helpful.

May 21, 2023

Luke Hutchison

Merged in a post:

Ability to send an automated email X days after Proposal Sent (Sequences)

Min Kim

Right now, it looks like you can automate emails only in reference to the event date (days before or after) but there is a big need to send automated reminders after the proposal has been sent.

May 21, 2023

Claire Chennault

Yes! This is the one feature that keeps us considering other platforms

Frank Raffaele

Extending the automated email functionality would be extremely helpful (and make you guys a lot stickier for your customer base)
Most likely the most important reference for most businesses will be: 
Days After FROM First Contact
The purpose would be to have a Lead follow up email automatically go out on say the 5th day.  
Secondary most desired functionality would likely be Upon Status Change, i.e. from Lead to Confirmed, etc.  Without the Days before or Days After.

Luke Hutchison

Ally Love - Thank you for the feedback!